We're not your average plumbing company. So when we receive reviews from our customers, we take their feedback to heart. Here are some real clients with their feedback, and we hope it gives you an idea of what you will experience when you work with Matrix Plumbing. We work tirelessly to ensure that every customer we work with is completely satisfied. Most importantly, When we complete a project we always ask our customers what we can do to serve them better
"Jason Ellis was the plumber who helped us. This is the 2nd time we’ve worked with him and we’ve been extremely satisfied with him both times. He’s prompt, professional, and personable, and his work is always of the highest quality. He takes the time to explain what he’s doing and why he’s doing it. We will continue to use Matrix for all of our plumbing needs."
"We were directed to Matrix Plumbing through our Warranty company to repair our garbage disposal and our toilets. Matrix Plumbing came to see us within 3 days of requesting their services. When the plumber arrived to our home he was urgent and seemed to be in a hurry. He made sure to assess our issues quickly and make the necessary repairs within the next few days. We would recommend Matrix plumbing for your repair needs."
"Great customer service and commitment from Matrix Plumbing. They dedicated an ample amount of time into coming into my home and properly assessing my leaks and fixing them accordingly. I never had any issues with them being late or being untruthful. Very good experience and I plan on using them in the near future."
"Matrix Plumbing was top notch with their customer service and ability to diagnose our issue with our water heater promptly. We highly recommend them for any plumbing needs."
"Matrix Plumbing LLC answered our service call through our warranty company. They were surprisingly very efficient. Arrived on time, fixed the major leaks and they were on their way. I would highly recommend them to anyone in the Hurst, Texas area. Thank you"
"My in-laws were coming for the weekend just as my guest suite bathroom had a flood. MATRIX PLUMBING saved not only the weekend, but also my marriage."
"Your plumber was professional and diagnosed the problem and even better fixed it without any issues! We will be using your services for all our future plumbing needs!"
"We had a good experience. It’s not always like that with companies sent out by home warranties. But our serviceman was great, both times he came to our home. I would even use him again without the warranty!"
"Your plumbers were knowledgeable and courteous!
“We were very pleased with the service provided. The employees were courteous and introduced themselves upon arrival.”